Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Site Control Panel you’ll find a comprehensive Help section offering many educational articles and commonly asked questions. They are answered by our support team of trained techs. Just fill in your question and our smart system will offer you the best possible answer.

  • Top quality support service
  • Video Tutorials

  • We have compiled a selection of educational video tutorials that detailedly show how you can address a common issue associated with your Linux cloud hosting account. You’ll find the instructional video clips in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock help desk service and include a 1–hour response time guarantee. Our skilled technicians will be at your disposal 24/7 and will solve any issue that you may possibly encounter within less than 60 minutes after the trouble ticket submission. Normally, a response will be provided to you within twenty minutes.