A 99.9% Server Uptime
We have set up our cloud hosting system using reliable hardware and heavily modified software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on all our physical servers to guarantee utmost protection and reliability. We’ve added a number of DoS protection units coupled with highly effective firewalls to make sure our network is invincible and secure.
Our Linux cloud hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is important to also set up your own network architecture. That’s the reason why we built a custom–configured internal network in each one of our data centers. Relying on first–class Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transmission speeds and is fully redundant.
Therefore, you will take advantage of a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, regardless of which web hosting solution you have chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re unsatisfied with our services, or if you think that they are inadequate, or if you decide that you should have a Linux VPS web hosting instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domain names even if you delete your account with us.
24/7 Technical Support
We’ve carefully handpicked each single member of our 24x7 support department to make certain that we can offer the best client support service you can possibly get. Each of our techs has lots of years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Besides, they’re at your disposal 24/7 – you can get in touch with them at any time and they’ll get back to you as soon as possible.
Their average support ticket response time is less than 20 minutes, whereas with many other hosting distributors you need to wait around for days. Moreover, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be responded to within one hour.