If your website hosting company supplies live chat support, you'll be able to speak with an agent in real-time and learn helpful info or get a problem resolved promptly. The basic advantage of using chat instead of calling to talk to a live person is that you need only a computer with access to the world wide web, so you will not pay any rates in the event that you're in a different country or state. Furthermore, it will be a lot quicker to copy and paste information such as domains, usernames or error messages i.e. details that are sometimes hard to give to the other side over the phone. The live chat is also a much quicker approach to contact the web hosting provider's support crew compared to using a ticketing system. What's more, in the event that some trouble needs some more time to be resolved, you can do something different while you wait for guidance on the live chat, which means that you won't lose time - something that's impossible if you're on the phone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all Linux cloud hosting that we offer and we will support you with almost everything in real time. In case you do not have an account with us yet, we will be able to give you more details about the packages in order to help you to get the most suitable plan. In case you are an active customer, we're able to help you with any billing or general matter along with with various common tech issues, such as an email address setup in a desktop e-mail client. In case you can't phone us for whatever reason or you are in some country where we do not have a local phone number, the live chat will be the best choice to contact us. Certainly, some matters require additional time to investigate and test, which means that you will need to open a support ticket to our technicians, still, we're able to save you time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is available every single day, even on holidays and weekends. It is the best way to find out more details about our Linux semi-dedicated hosting in case you do not have an account yet or to have some issue resolved if you're a client and our customer care representatives will assist you promptly no matter what time of the day you join our chat. In case you are unsure which plan is more appropriate for your web sites, in case you need a piece of advice whether you should acquire a particular upgrade and how to obtain it or when you've got troubles setting up an e-mail account on your machine, you are able to contact us and we will provide you with the necessary info instantly. Our live chat is online even after our telephone lines go off for the day, therefore if you have an account here, you can rest assured that you'll always find prompt assistance with any kind of question or issue that pops up.