Many persons who start using their 1st hosting account, or change companies, typically have enquiries in regard to how specific procedures are carried out or have troubles setting up different things like e-mails, site settings, etc. This is why, a lot of web hosts have prepared documentation with standard questions and problems in order to help their clients obtain information quickly and easily. Consequently, the support team representatives can concentrate on real problems that certain clients may be facing, since the solution for the smaller things will be available on the Internet and clients can easily handle them without having to touch base with the client service staff. Having thorough documentation is vital, particularly for new clients without any past experience at all, since the hosting service entails numerous functions and lots of people can get confused about what action to take. A good information repository can both help you accomplish the things that you want and discover how the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we’re offering include a detailed knowledge base where you can find all you should know with regard to your hosting account. Irrespective of whether you’re intending to set up a brand new MySQL database, to forward a domain by means of an .htaccess file or to set up an email address on your desktop PC or telephone, you can just read our step-by-step help articles and all the info that you need will be there. When you visit a certain section of your Hepsia Control Panel, you can see articles that pertain to the features that you can access through it. If you wish to see the full article list and get acquainted with all the functions that Hepsia is offering, or simply to read general info about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our very best to cover any difficulty that you could encounter, but if you do not find the information that you’re looking for, you can always get in touch with us, as our help desk staff representatives are available to you 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the exhaustive online support documentation that we’ve prepared for you. The articles themselves include general info about our hosting services, educational tutorials about the various functions that you can access, along with troubleshooting instructions that can help you correct common issues that you may encounter. The topics that we have included cover virtually everything, from uncomplicated things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available in the right corner of the page that you’re on, whereas the full article archive can be accessed through the all-encompassing Help section.